Our Service during Covid-19
Please note, during the current national lockdown 2021 to ensure the safety of staff, volunteers and families, Home-Start Bristol will not be providing face to face support to families at this time, either in their homes or outside. Please bear this mind when making referrals to our service as this may impact on our ability to support some families.
Currently we are providing the support outlined below and would welcome referrals where this would be beneficial to a family with children under the age of 5:
- Telephone/digital befriending and support
- Drop off activity packs and other resources
- Referrals to other services, for example foodbanks, baby bank, benefits advice
- Child development information and guidance
- Support with setting routines e.g. sleeping, weaning, behaviour
Please contact us on [email protected] if you would like any further information.
Information for Professionals
Home-Start support is not a substitute for professional services but complementary to them. The best results are achieved through an active partnership between other professionals such as Children’s Centres and Health visitors and Home-Start. Since Home-Start is a voluntary organisation wet can offer a flexible approach to individual families.
Please return the referral form to Unit 11, The Greenway Business Centre, Doncaster Road, Bristol, BS10 5PY or email us at [email protected].
Once we have received your referral we aim to match you with a volunteer within 4-6 weeks. For more information about the referral process and waiting time please refer to……. Managing Referrals and Waiting periods
Sue, our volunteer, is our helper and our friend. My daughter and I look forward to her visit on a Tuesday morning as she just brightens up our day.
My condition is very rare and it can be unpredictable as to how I am going to feel from one day to the next. I struggle being able to take my 2 year old daughter out and about because of my walking aids and sometimes scooter. Me and my daughter have such a lovely relationship with Sue who I have been meeting since January – her support and help just makes it a little easier.
Sue is my little ray of sunshine – she knows when things are good or bad before even talking to me, normally it’s when me and my daughter are still in our pjs!(pyjamas). She is someone I can sit down with, have a cup of tea and just let all my problems and worries flow out. She is an amazing listening ear.
Sue also supports us on outings to the supermarket and to the park. In the house she also helps chores ‘have a little starter’ from putting washing on the airer to loading the dishwasher or running the hoover around. Louise (mum)
What Families Say
When Home-Start support is concluded the family is asked to fill out an evaluation form. Here are just a few of the comments made from families in Bristol and South Gloucestershire:
‘The routine of knowing S, my volunteer, was coming worked well for me. I really appreciated the fact that she was a volunteer and supporting me in her own time.’
‘Our volunteer from Home-Start is invaluable, we look forward to our weekly visits which bring a welcome break for me and much needed support during difficult times such as hospital stays.’